Senate Judiciary Subcommittee Schedules Hearing on AI-Driven "Surveillance Pricing"
A panel chaired by Sen. Josh Hawley is set to examine how companies use personal data and AI to set individual prices, as states pass bans and the FTC's own inquiry sits shelved.
The Empty Chair That Isn't Empty
At 2:30 p.m. on Tuesday, August 4, 2026, a Senate Judiciary subcommittee gavels in to talk about something almost nobody agrees on how to name[1]. Five witnesses are booked in room 226 of the Dirksen building: a union researcher, a former Visa data chief, two advocates from consumer-focused think tanks, and a Wharton marketing professor[1]. The chairman is Sen. Josh Hawley, a Missouri Republican who has spent years building a brand as the GOP senator willing to go after big corporations[5].
The hearing's title tells you where Hawley stands before a single witness speaks: "Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing[1]." That phrase, "surveillance pricing," is doing a lot of work. It's the term consumer advocates and Democratic offices coined to describe something that free-market economists insist on calling "personalized pricing" instead[8][9]. Nobody disputes the underlying technology exists. What they disagree on is whether it's theft or a discount.
What the Software Actually Does
Strip away the politics and the mechanism is simple enough to explain in three steps. A company collects data about you — your location, your device, your browsing history, what you clicked on and abandoned in your cart. Software then uses that data to estimate what you, specifically, would be willing to pay. Finally, it shows you a price built around that guess, not the price it shows everyone else[6].
That's different from ordinary "dynamic pricing," where an airline seat or a hotel room gets more expensive as demand rises — but everyone looking at that seat at that moment sees the same number[6]. Individualized pricing means two people looking at the identical product at the identical time could see two different prices, based on what each of their data profiles suggests they'll tolerate.
In January 2025, staff at the Federal Trade Commission published early findings on this. They'd sent legal demands to eight companies in mid-2024 requiring them to hand over records[3]. Staff reported that the pricing middlemen they examined could set individual prices and discounts using very granular signals — down to how a shopper's mouse moves across a page[3][4]. Those intermediaries worked with at least 250 retail clients, from grocery chains to clothing stores[3].
Here's the catch: that FTC report was preliminary. It was built from company documents, not from tracking what real people actually paid[3][4]. No public study has yet measured how many Americans were charged more, or by how much. The capability is proven. The scale of harm isn't.
The Regulator Who Closed the Door
Just days after that FTC report came out under then-Chair Lina Khan, incoming Chairman Andrew Ferguson closed the study's public comment window roughly two months before its scheduled end date[7]. The inquiry effectively stalled. Nearly a year later, in December 2025, four senators — Hawley among them, joined by Democrats Mark Warner, Richard Blumenthal, and Ruben Gallego — sent Ferguson a joint letter pushing the FTC to reopen it[5].
That bipartisan letter is the detail that complicates any simple left-versus-right read of this story. The regulator who shelved the investigation and the senator now holding a hearing about it are both Republicans[5][7]. This fight runs inside the GOP nearly as much as it runs between the parties.
That's because two different strands of the political right see this completely differently. Populist conservatives around Hawley treat individualized pricing as one more example of large corporations harvesting Americans' personal data and using it against them — the same argument they make about Big Tech and kids' online safety[1][5]. Free-market conservatives at places like the Cato Institute and the Mercatus Center see something closer to an efficient discount engine, and they warn that a heavy-handed ban would end up outlawing coupons and loyalty programs along with it[8][9].
Two Companies, Two Retreats
While Washington argued about definitions, two companies quietly backed away from the practice itself. Delta Air Lines told senators in writing that it has not used, and will not use, personal data to set individual fares[6]. Instacart ran pricing experiments on its platform, then stopped them after customers noticed and pushed back[11].
Neither retreat was forced by any new law. Both happened under public pressure and scrutiny alone. That pattern — companies pulling back before regulators or courts required it — suggests the practice is real enough to draw backlash, but not so entrenched that companies feel able to defend it publicly yet.
The Argument Nobody Wants to Have Out Loud
Consumer advocates make an information argument: if your price is uniquely built for you, you can't comparison shop the way markets are supposed to let you[17]. The FTC's own staff pointed to a hypothetical of a shopper profiled as a new parent seeing pricier baby thermometers first[3]. Groups like EPIC also argue that data proxies for race or income could quietly get baked into what you're charged[17].
Free-market economists make a case most readers have never actually heard laid out. When a company can only charge one price to everyone, it has to pick a single number. Set it high, and lower-income shoppers get priced out entirely. Set it low, and the seller loses money on customers who would happily have paid more. Personalized pricing lets a company do both at once — sell to the price-sensitive shopper at a discount and the less price-sensitive shopper at the regular rate — which can mean more people end up able to buy the product at all[9][10].
Backing that argument, industry cites research finding more than 60% of consumers actually pay less under personalized pricing, even though the total value flowing to buyers as a group goes down[10]. In other words, most individuals come out ahead, but the overall gains shift toward sellers. Both figures are true. They just answer different questions — one about the typical shopper, one about the market as a whole.
Retailers and pricing-technology firms add a practical objection: more than 40 bills addressing this have been introduced across at least 24 states as of April 2026, and New York and Maryland have already passed their own rules[12][13]. New York now requires companies to disclose when algorithmic pricing is in use. Maryland restricts AI-driven pricing in food retail starting October 1[13]. Industry's argument for federal action isn't necessarily "regulate us less" — it's "give us one rule instead of 24."
What the Hearing Won't Settle
Outside the U.S., this story reads differently. European coverage treats it as a regulatory-comparison question, since the EU's AI Act and privacy law already reach into algorithmic pricing, and India's consumer-protection rules cover similar ground[13]. British business press frames it as a fairness-versus-efficiency question for marketers, holding the term "surveillance pricing" at arm's length rather than adopting it outright[13]. Hawley barely registers in that coverage. The practice reads as an inevitable technology that needs rules, not a scandal with a villain.
What almost nobody is talking about, on any side, is the data broker market underneath all of it — the industry that sells the location histories, browsing profiles, and behavioral data that make individualized pricing possible in the first place. That layer is the least covered part of the story and arguably the most load-bearing. Congress can hold a hearing about the prices companies charge. It's said far less, so far, about the market that makes those prices possible to calculate at all.
Summary
The Senate Judiciary Subcommittee on Crime and Counterterrorism, chaired by Sen. Josh Hawley (R-MO), has scheduled a hearing called "Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing" for Tuesday, August 4, 2026, at 2:30 p.m. in room 226 of the Dirksen Senate Office Building[1]. The published witness list includes Hillary Caron of the United Food and Commercial Workers International Union, former Visa chief data officer Robert Hedges, Lee Hepner of the American Economic Liberties Project, Lindsay Owens of the Groundwork Collaborative, and Wharton marketing professor Z. John Zhang[1].
The hearing is about a practice critics call "surveillance pricing." The idea is simple. A company collects data about you — your location, your device, your browsing history, what you left in your cart. Then it uses software to guess what you personally would be willing to pay. Then it shows you a price built for you, not for everyone. That is different from ordinary dynamic pricing, where a price moves with supply and demand but everyone sees the same number at the same moment[6].
In January 2025, Federal Trade Commission staff released early findings from a study of pricing middlemen. Staff said the companies they examined could set individual prices and discounts using very granular data, down to mouse movements on a page[3]. Those intermediaries worked with at least 250 client businesses, from grocery stores to clothing retailers[3]. The study was preliminary and did not measure how much consumers actually paid. Days later, incoming FTC Chairman Andrew Ferguson closed the study's public comment window about two months early[7]. Senators from both parties, including Hawley, later asked him to reopen it[5].
The genuine dispute is not whether companies collect the data. Everyone agrees they do. The dispute is what the pricing does to consumers. Consumer groups and many Democrats say it lets sellers quietly charge more to people who can least shop around[17]. Free-market economists at Cato and the Mercatus Center argue the same tools mostly produce targeted discounts, expand who can afford a product, and that broad bans would sweep in coupons and loyalty deals[8][9]. Industry points to a research finding that more than 60 percent of consumers pay less under personalization, even though total consumer surplus falls. Both sides agree the public evidence is still thin.
The Event
The Senate Judiciary Subcommittee on Crime and Counterterrorism, chaired by Sen. Josh Hawley (R-MO), scheduled a hearing titled "Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing" for Tuesday, August 4, 2026, at 2:30 p.m. in room 226 of the Dirksen Senate Office Building[1]. The published witness list includes Hillary Caron (United Food and Commercial Workers International Union), Robert Hedges (MIT Digital Fellow and former Visa chief data officer), Lee Hepner (American Economic Liberties Project), Lindsay Owens (Groundwork Collaborative), and Z. John Zhang (Wharton School)[1], who were slated to testify about corporate use of AI and personal data to set individual prices.
Undisputed Facts
- The Senate Judiciary Subcommittee on Crime and Counterterrorism is chaired by Sen. Josh Hawley (R-MO) and has noticed a hearing titled "Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing"[1][2].
- In July 2024, the FTC issued 6(b) orders — compulsory information demands — to eight companies about surveillance pricing[3].
- In January 2025, FTC staff published a preliminary "staff perspective" saying the intermediaries studied could set individualized prices using data such as location, browsing history, cart abandonment and mouse movements[3][4].
- FTC staff said those intermediaries worked with at least 250 client companies selling goods and services, from groceries to apparel[3].
- FTC Chairman Andrew Ferguson closed the study's public comment docket in January 2025, before its scheduled April 17 end date[7].
- In December 2025, Sens. Mark Warner, Josh Hawley, Richard Blumenthal and Ruben Gallego jointly wrote to Ferguson urging the FTC to act on surveillance pricing[5].
- Delta Air Lines told U.S. lawmakers in writing that it has not used and will not use personal data to set individualized fares[6].
- Instacart halted pricing experiments on its platform after customer complaints[11].
- More than 40 bills in at least 24 states addressing surveillance pricing had been introduced as of April 2026; New York enacted an algorithmic-pricing disclosure law and Maryland restricted AI-enabled pricing in food retail[12][13].
The Pressure
Strip away the moralizing and blame. What structural realities persist regardless of which narrative wins?
- Margin pressure meets cheap data
- Retail and travel run on thin margins, and the cost of buying detailed consumer profiles from data brokers has collapsed. Any tool that raises revenue a few percent per transaction gets adopted. That pressure exists no matter what Congress says[3][4].
- The affordability vote
- Prices are the central political issue in the United States right now. A story linking corporate AI to grocery and airfare costs is valuable to both parties, which is why a Missouri Republican and Virginia and Connecticut Democrats signed the same letter[5].
- States are moving faster than Washington
- With the FTC docket closed, the real regulatory action shifted to statehouses — 40-plus bills in 24 states, plus enacted laws in New York and Maryland. That patchwork itself becomes industry's main argument for a single, weaker federal standard[12][13].
- An intra-Republican split
- The FTC that shelved the inquiry and the senator holding the hearing are from the same party. This dispute runs between populist and free-market conservatives as much as between left and right[5][7][9].
Material realityThe technical capability is not in question. Software exists that can price a product differently for two people looking at the same screen, and firms have bought it and tested it[3][4]. What is missing from the public record is measurement: no released government dataset shows how many Americans paid more, or how much. The FTC's January 2025 work was a preliminary staff perspective drawn from company documents, not a price study[3][4]. Meanwhile the private facts are visible in behavior. Delta tested AI-driven fares, then told Congress it does not use personal data for individual prices[6]. Instacart tested pricing, then stopped[11]. Companies retreat under scrutiny before any law forces them to, which suggests both that the practice is real and that it is not yet locked in. Regardless of the hearing's outcome, Maryland's food-retail restriction takes effect October 1 and New York's disclosure requirement is already operating[13].
Narrative as a weaponThree groups are actively shaping how you read this. Consumer advocates and Democratic offices coined and pushed "surveillance pricing" — the word does most of the work, because it makes the practice sound like spying rather than couponing, and they want you to believe the FTC found harm rather than capability. Industry and free-market institutions push back with "personalized pricing" and "algorithmic pricing," and want you to believe the whole thing is a targeted discount, with the losers reframed as beneficiaries. Hawley occupies a third position and benefits from both fights: he gets the populist attack on corporations without adopting the Democrats' regulatory agenda, and the hearing itself — title, witnesses, framing — is a thing he controls. Notice also what nobody is contesting: the data brokerage layer underneath all of it, which sells the profiles that make individualized pricing possible in the first place. That market is the least covered and most load-bearing part of the story.
How Each Side Sees It
Each major actor’s view — how it frames things, its underlying incentive, and how it’s materially affected. Tap a side to read it.
Frames it asHawley's argument is not mainly about economics. It is about power and consent. A company that buys your location history from a data broker and then uses it to decide your price has taken something from you that you never agreed to sell[5]. He treats this as of a piece with his other Big Tech fights: large firms harvest ordinary Americans' data and turn it into profit, and Washington has let them[1]. The analogy his allies use is a store clerk reading your mail before quoting you a price. The remedy they favor starts with disclosure and a real federal investigation, not necessarily a full ban[5].
WhyHawley has built a national profile as the Republican willing to attack corporations, which distinguishes him from the pro-business wing of his party. A bipartisan affordability issue also gives him cover with working-class voters in Missouri[5].
Impact on themChairing the subcommittee gives him the gavel, the witness list and the framing of the term "surveillance pricing." It also puts him at odds with a Republican-controlled FTC that shelved the inquiry[7].
Frames it asTheir strongest case is about information asymmetry — the seller knows everything about the buyer, and the buyer knows nothing about how the price was built. In a normal market you can compare prices. If your price is unique to you, comparison shopping stops working[17]. They point to the FTC's own staff finding that a consumer profiled as a new parent could be shown pricier baby thermometers first[3]. Groups like Consumer Reports and EPIC argue this is also a civil-rights problem: proxies for race or income can end up baked into the price[17].
WhyCost of living is the dominant political issue, and this ties corporate technology directly to grocery bills. It also advances a longer-running push for a federal privacy law[11][18].
Impact on themHouse Oversight and House Energy and Commerce Democrats have opened their own inquiries, including a letter to Instacart[18]. State-level wins in New York and Maryland give them momentum without needing Congress[12].
Frames it asIndustry says the label is the argument. What critics call surveillance pricing, they call personalized offers — the digital version of a coupon or a loyalty card, which nobody objects to on paper[8]. They stress that dynamic pricing, where prices move with demand, is well-established and legal, and that critics conflate the two[6]. Delta's answer to senators is their template: we use AI on demand forecasting, not on your personal data[6]. Their deeper warning is that a broad ban would forbid targeted discounts, and the people who lose most are the price-sensitive shoppers those discounts reach.
WhyPricing software is a direct margin tool. Firms also want one federal standard rather than 24 different state laws they must code around[12].
Impact on themMaryland's food-retail restriction takes effect October 1, and New York's disclosure law is already live[13]. Companies must now label or drop certain pricing features by state. Instacart already pulled its tests after backlash — reputational risk is proving faster than regulation[11].
Frames it asTheir case rests on a mechanism most readers never hear. A single posted price forces a seller to pick one number. Set it high and poorer customers are shut out. Set it low and the seller loses money on customers who would have paid more. Personalized pricing lets the seller sell to both, which can expand output — more people actually get the product[9][10]. They cite research finding that over 60 percent of consumers pay less under personalization even though total consumer surplus falls, meaning gains shift from buyers to sellers overall while a majority of individuals still come out ahead[10]. Cato adds that consumers are not helpless: clearing cookies, using a different device, or shopping elsewhere all defeat the profile[9].
WhyCato is a libertarian think tank; Mercatus is a free-market center at George Mason University with Koch-linked funding; CCIA is a tech-industry trade association whose members include large platforms. Their institutional commitment is against new pricing regulation[8][9][10].
Impact on themThey supply the intellectual case Republicans on the panel can use if they want to resist Hawley's framing — which is why the fight here runs inside the GOP as much as across the aisle.
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The Bias Ledger average rating 4.7
The same story, as framed by outlets across the spectrum, ordered least to most biased. The bias score (1 = straight, 10 = heavily spun) is an AI assessment of that framing — click an outlet to see its track record. The tell is the word choice or omission that reveals the angle.
| Outlet | Vantage | Bias | How they frame it | The tell |
|---|---|---|---|---|
| Reuters | U.S./international wire, center | 2 | "Delta Air assures US lawmakers it will not personalize fares using AI" | Straight wire framing centered on the company's denial. Uses "personalize," not "surveillance." Reports the pressure and the response without adjudicating whether the practice existed. |
| Management Today | UK business/management press, pro-market but non-U.S.-partisan | 3 | "AI advances are fuelling the practice dubbed 'surveillance pricing'. But is it fair?" | "Dubbed" holds the loaded term at arm's length — a distancing move U.S. outlets on both sides skip. Frames the issue for executives deciding whether to adopt it, so the risk discussed is brand damage, not consumer harm. |
| Federal Trade Commission | U.S. federal agency; findings issued under Democratic chair Lina Khan, then curtailed under Republican chair Andrew Ferguson | 4 | "FTC Surveillance Pricing Study Indicates Wide Range of Personal Data Used to Set Individualized Consumer Prices" | The agency adopted the advocacy term "surveillance pricing" in its own official title, and the press release leads with a hypothetical about a new parent shown costlier baby thermometers. The word "indicates" quietly concedes the findings are preliminary. |
| Consumer Reports | U.S. nonprofit consumer-advocacy publisher; explicitly pro-regulation on pricing and privacy | 6 | "Instacart Stops Pricing Tests on Its Platform Amid Outrage From Customers" | "Outrage" does framing work a neutral desk would leave to quotes. The organization lobbies for the bills it also reports on — it filed testimony backing Hawaii's ban — which it discloses but which still shapes story selection. |
| Cato Institute (Opinion) | U.S. libertarian think tank | 6 | "Personalized Pricing Isn't All Bad for Consumers" | Reframes the whole dispute as a consumer-benefit question and drops the consent question entirely. Suggests clearing cookies as a remedy — which treats a structural data-broker market as an individual hygiene problem. |
| Computer & Communications Industry Association | U.S. tech-industry trade association funded by large platform companies | 7 | "Personalized Discounts, Public Gains: The Welfare Case for Algorithmic Pricing" | The headline swaps "pricing" for "discounts" before any argument begins. Leads with aggregate welfare, a measure that can rise even when many individuals pay more. Members' financial stake is the unstated frame. |
References
- Your Data, Their Profit: The Consumer Cost of AI Surveillance Pricing — U.S. Senate Committee on the Judiciary · Official congressional record; majority currently Republican
- Senate Panel Will Examine AI Surveillance Pricing Threat — Legis1 · Commercial legislative-tracking service for lobbyists and law firms
- FTC Surveillance Pricing Study Indicates Wide Range of Personal Data Used to Set Individualized Consumer Prices — Federal Trade Commission · U.S. federal agency; issued January 2025 under Chair Lina Khan
- Issue Spotlight: The Rise of Surveillance Pricing — Federal Trade Commission · U.S. federal agency staff document; preliminary, not a Commission finding
- Letter to FTC Chairman Andrew Ferguson on surveillance pricing, December 17, 2025 — Office of Sen. Mark Warner · Bipartisan senators' letter (Warner, Hawley, Blumenthal, Gallego); advocacy document
- Delta Air assures US lawmakers it will not personalize fares using AI — Reuters · International wire service, center
- New FTC chair shuts down public comment on retailers' surveillance pricing — Retail Brew · U.S. retail-industry trade newsletter (Morning Brew), business-oriented
- The Case for Algorithmic Pricing: Consumer Welfare, Market Efficiency, and Policy Missteps — Mercatus Center · Free-market think tank at George Mason University; substantial Koch-network funding
- Personalized Pricing Isn't All Bad for Consumers — Cato Institute · Libertarian think tank; opposes most consumer-pricing regulation
- Personalized Discounts, Public Gains: The Welfare Case for Algorithmic Pricing — Computer & Communications Industry Association · Tech-industry trade association funded by large platform companies
- Instacart Stops Pricing Tests on Its Platform Amid Outrage From Customers — Consumer Reports · Nonprofit consumer-advocacy publisher; lobbies for pricing and privacy regulation
- Surveillance Pricing, AI Pricing Tools and the Push for Price Transparency — Holland & Knight · Corporate law firm client alert; audience is regulated businesses
- AI advances are fuelling the practice dubbed 'surveillance pricing'. But is it fair? — Management Today · UK business management magazine; pro-market, non-U.S.-partisan
- In Congress This Week — Federal Bar Association · U.S. bar association; procedural congressional calendar
- Surveillance Pricing — Electronic Privacy Information Center · U.S. privacy-advocacy nonprofit; pro-regulation
- Letter to Instacart, March 5, 2026 — U.S. House Committee on Oversight and Government Reform · Official congressional oversight correspondence